Shipping & Delivery Policy – healthynutsz.com

Last updated: 25 August 2026

Healthy Heights Nutrition Private Limited (“HealthyNutsz”, “we”, “us” or “our”) ships packaged nuts, seeds, dried fruits, trail mixes, snacks and related food products ordered through healthynutsz.com. This policy explains how orders are processed and delivered.

1. Serviceable Locations

We deliver to locations in India that are serviceable by our logistics partners. Availability is checked using the delivery address or postal code supplied at checkout. We may cancel and refund an order if the address is not serviceable.

2. Processing and Dispatch

Orders are processed after successful payment confirmation and required verification. The estimated dispatch or delivery information displayed at checkout or communicated in your order update is an estimate, not a guaranteed delivery date. Processing may take longer during promotions, public holidays, unusually high demand or circumstances beyond our reasonable control.

3. Shipping Charges

Any applicable shipping charge, tax or other delivery-related charge will be displayed before you confirm the order. Promotional free-shipping offers may have separate minimum-order, location or product restrictions.

4. Delivery Estimates and Delays

Delivery estimates may be affected by carrier delays, weather, public holidays, local restrictions, incorrect or incomplete addresses, recipient unavailability or other events beyond our reasonable control. Where reasonably possible, tracking information will be sent using the contact details provided with the order.

5. Delivery Address and Recipient

Please provide a complete address, correct postal code and reachable telephone number. Address changes may not be possible after dispatch. Anyone accepting delivery at the supplied address may be treated as authorised to receive the order. Additional delivery charges caused by an incorrect address, repeated failed delivery or refusal without a valid reason may be payable by the customer to the extent permitted by law.

6. Inspection on Delivery

Please inspect the outer package and products promptly after delivery. Report damaged, leaking, spoiled, missing or incorrect items within 48 hours in accordance with our Return, Refund & Cancellation Policy. Keep the product, packaging, labels and invoice while the matter is reviewed.

7. Shipment Updates

Where available, shipment and tracking updates will be sent using the email address or telephone number provided with the order. Tracking events are supplied by logistics providers and may take time to update. If you need an update, please contact our support team with your order number.

8. Contact

For delivery assistance, contact Healthy Heights Nutrition Private Limited at healthyheights2026@gmail.com or 8528688476. Address: Shop No. 414, 4th Floor, Vashisth Complex, DLF Phase-1, MG Road, Near IDBI Bank, Sikanderpur Ghosi Village, Gurugram, Haryana – 122002, India.