Privacy Policy – healthynutsz.com

Last updated: 25 August 2026

Healthy Heights Nutrition Private Limited (“HealthyNutsz”, “we”, “us” or “our”) operates healthynutsz.com. This Privacy Policy explains how we collect, use, share, retain and protect personal data when you browse our website, create an account, place an order, contact us or otherwise use our services.

1. Personal Data We Collect

Depending on how you use the website, we may collect your name, billing and delivery address, email address, telephone number, account details, order history, product preferences, communications with us, refund or complaint information, and transaction-related details. Payment card, UPI or banking information is processed by authorised payment service providers; we do not intentionally store complete card details.

We may also collect device and usage information such as IP address, browser type, device identifiers, pages viewed, referring pages, approximate location derived from IP address, cookie identifiers and security logs.

2. How We Use Personal Data

to create and manage accounts, process payments, fulfil orders and arrange delivery;
to provide customer service, replacements, cancellations and refunds;
to communicate order updates and respond to enquiries or complaints;
to prevent fraud, abuse and security incidents;
to maintain records and comply with tax, accounting, consumer-protection and other legal obligations;
to improve our website, products and services; and
to send marketing communications where you have consented or where otherwise permitted by law. You may opt out at any time.

3. Cookies and Similar Technologies

We use essential cookies for cart, checkout, account login, security and website functionality. We may also use analytics or preference cookies to understand website use and improve performance. You may control non-essential cookies through available consent settings or your browser. Disabling essential cookies may prevent parts of the website from working correctly.

4. Sharing of Personal Data

We may share relevant data with payment processors, banks, delivery and logistics partners, hosting and technology providers, analytics or security providers, professional advisers and government authorities where required by law. These parties receive only the information reasonably needed for their services or legal duties. We do not sell personal data.

5. Retention and Security

We retain personal data only for as long as reasonably necessary for the purposes described above, including order fulfilment, warranty or complaint handling, fraud prevention and legal, tax or accounting requirements. We use reasonable administrative, technical and organisational safeguards; however, no internet transmission or storage system can be guaranteed completely secure.

6. Your Choices and Rights

Subject to applicable Indian law, you may request access to or correction, updating or erasure of your personal data, withdraw consent where processing is based on consent, opt out of marketing, or raise a grievance about our handling of your data. Withdrawal of consent does not affect processing already lawfully completed and may limit services that require the relevant information.

To make a request, email healthyheights2026@gmail.com. We may ask for information needed to verify your identity and request.

7. Children

Our services are intended for persons who can lawfully enter into a contract. If a person under 18 uses the website, a parent or lawful guardian should supervise the use and provide any consent required by applicable law. Please contact us if you believe a child has provided personal data without appropriate authorisation.

8. Third-Party Links and Services

Our website may link to third-party websites or services. Their privacy practices are governed by their own notices, and we are not responsible for those practices.

9. Changes to This Policy

We may update this policy to reflect changes in our services or applicable law. The revised version will be posted on this page with an updated date.

10. Grievance and Contact Details

Grievance Contact
Healthy Heights Nutrition Private Limited
Email: healthyheights2026@gmail.com
Telephone: 8528688476
Address: Shop No. 414, 4th Floor, Vashisth Complex, DLF Phase-1, MG Road, Near IDBI Bank, Sikanderpur Ghosi Village, Gurugram, Haryana – 122002, India.